Legal
This policy explains what personal data Dorbesbaba collects, why we collect it, and how we protect customer privacy in Bangladesh.
Last updated: 19 May 2026
We collect customer name, phone, email, delivery address, order details, and communications needed to process and support COD orders. We also collect technical usage data such as IP address and device metadata.
We use personal data to confirm orders, coordinate delivery, provide support, prevent fraud, and improve operations. Promotional messaging is sent only where consent or lawful basis exists.
We share necessary customer data with verified suppliers and courier partners only for fulfillment, delivery, and after-sales support. We do not sell personal data.
We apply access controls and operational safeguards to protect personal information. We retain order and transaction records for operational, legal, and tax compliance periods in Bangladesh.
Cookies are used for session management, cart continuity, and service analytics. Users can control cookie behavior through browser settings.
Customers may request correction or deletion of personal information where legally applicable by contacting [email protected]. Identity verification may be required before action.